Oracle Business Support & Integration Analyst at Te Whatu Ora - Health New Zealand Waikato, Waikato

Where you’ll be working: Hamilton

The details: Permanent, 40 hours per week (1 FTE)

Use your passion for technology to support a vital health service in your community.

Te whiwhinga mahi | The Opportunity

We are looking for an experienced individual to join the team that provides front-line application and integration support to over 2,000 users within Te Whatu Ora Waikato District. The FPIM Oracle solution is our ERP system supporting Finance, Procurement and Supply Chain functions (FPIM). With your knowledge and expertise, you’ll be analysing requests from business users to resolve system issues and make ongoing improvements to the solution in line with business needs. This involves reviewing data to detect errors or exceptions, identifying resolutions and implementing appropriate corrections.

This is a very hands-on role and has the opportunity to combine analytical thinking with technical skills required to develop and support the system configurations and enhancements. You will be comfortable working with business users to determine the most appropriate configurations that cater to their requirements. You’ll also need to be someone that actively looks for improvement opportunities that help enable the business processes to be as efficient and effective as they can be.

You will be responsible for monitoring system activities as well as providing first line resolution for any Te Whatu Ora Waikato process or data anomalies. You will also be responsible for ensuring that any changes to the system are appropriately designed and tested, as well as support documentation updates for the solution enhancements or changes.

Click here to view the position description.

Mō tātou Ratonga | About our Service

This is a great opportunity to join a large Supply Chain function that supports the delivery of health services for our community within a 24/7 environment.

Mōu | About you

Being systems focused and organised, you will always be one step ahead and looking for ways to get more from the system. As a critical thinker you will support the finance and supply chain teams resolve system challenges and propose improvements. You will have a sound understanding of ERP systems with a relevant tertiary qualification and/or work experience.

Ideally you will have experience in data analysis and reporting. You will be responsible for collecting and interpreting data, analysing results and design reports for the relevant members of the business. Working alongside teams within the business or the management team to establish business needs.

You will have:

• Applicable tertiary or professional qualification in Information Systems or 5+ years’ experience in lieu of

  such qualification

• 3+ years in a technical support role for an ERP system in addition to an Information Systems qualification

   or 5+ years in a technical support role for an ERP system if no relevant education qualification

• Expertise in information management practices

• Functional knowledge of finance, procurement and supply chain ERP system

• Competency in data analysis

If you are looking for a new and challenging role and want to make a tangible difference to one of Waikato’s largest organisations, then this might the opportunity for you.

Ko wai mātou | Our Organisation

Te iwi Ngakaunui – People at Heart

• Whakamana – Give and earn respect

• Whakaronga – Listen to me; Talk to me

• Mauri Pai – Fair play

• Whakapakari – Growing the good

• Kotahitanga – Stronger together

It is not very often something happens that is big; like, really big. Big to the point that it will touch the lives of every single person in the country. That is what we are talking about here. The provision of Health in Aotearoa New Zealand, and how its run is about to change in a big way.

Te Whatu Ora - Health New Zealand and Te Aka Whai Ora - Māori Health Authority will together shape the delivery of Health services in Aotearoa New Zealand for generations to come, and will form the core of a modern and integrated service looking after the needs of all our Whānau.

We are dedicated to achieving health equity for Māori and other priority populations. We are a Crown entity and an active partner in Te Tiriti o Waitangi. Te Whatu Ora – Health New Zealand is guided by Te Tiriti o Waitangi and is committed to upholding the articles.

Here at Te Whatu Ora – Health New Zealand, Waikato we have a team of 8,000 working across the Waikato where everyone plays a vital role in the care of our patients – directly or non-directly. Our vision is Healthy People. Excellent Care.

We are a values-based and inclusive organisation that is committed to deliver the best health outcomes for our total population. Reflecting the population we serve is an important part of the care we deliver to the community. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply. We proactively develop pathways that maximise opportunity for Māori and encourage Māori to apply.

Me pēhea te tuku tono | How to apply

Please apply directly online, applications are not able to be accepted via email.

For any queries about the role please contact rachael.devey@waikatodhb.health.nz

Application closing date: 30 January 2023

COVID-19:

A national Vaccination Policy which includes COVID19 is under development. In the interim, a Health and Safety Risk Assessment against the requirements of the role will apply to unvaccinated candidates and employees and appropriate risk mitigation (e.g. extra PPE, RAT testing) may be taken as a result. Please note that when a Vaccination Policy is introduced it will apply to this role and need to be supported.