Manager, Integrity Insights at Accident Compensation Corporation, Wellington

Mō tēnei tūranga mahi | About this role

• Lead and develop a team of Analysts leveraging data and technology to uncover potential Fraud, Waste and Abuse
• Enjoy an ambitious, supportive and collaborative team and culture
• Wellington preferred, permanent opportunity

About ACC

ACC is one of New Zealand's largest organisations. Our vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. We put our customers first, showing manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.

We offer flexible working options, a 9% employer superannuation contribution, development opportunities, and many other employee benefits. Joining ACC will give you exposure to large scale complex work, and the opportunity to genuinely help to improve the lives of New Zealanders.

About the role

The Integrity Insights Manager leads a team accountable for delivering exceptional service through the provision of proactive, data-led insights. This includes the detection of and insights into fraud, waste, and abuse, along with providing analytical support to intervention teams and wider ACC for integrity related matters.

This role is responsible for developing and implementing strategy to develop the maturity of the Integrity Insights function, including developing the team's capability and capacity, accessing relevant data, tools & technology and the progressive application of more advanced analytics and AI to improve the efficiency and effectiveness of the function. Integral to this strategy is the development of key stakeholder and peer relationships within the Integrity Services Business Unit, across the broader Risk & Actuarial Business Unit and wider ACC.

To be successful you will need:

• Proven leadership experience and the ability to bring others on the journey
• Ability to lead a team of data analysts in a high performing environment
• Excellent people skills and the ability to establish confident and long-lasting relationships with individuals
• Superior interpersonal, relationship building, and networking skills including the ability to handle conflict situations and resolve issues
• Extensive and proven knowledge and capability in integrity risk management, in particular relating to best practice initiatives to manage fraud, waste and abuse risks
• Proven experience in delivering continuous improvement initiatives in operational environments
• Experience in leveraging data and analytical tools to transform information into actionable insight
• Operational knowledge of data analysis tools
• Knowledge and ability to apply relevant legislation, such as the Crimes Act 1961, ACC legislation, Human Rights Act, Official Information Act, Privacy Act, Private Investigators and Security Guards Act

For a detailed position description, please click here.

Working at ACC:

We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.
• Development opportunities in te reo Māori me ngā tikanga.

Applications close at 5:00pm on Friday 3^rd February 2023. However please note that we may progress to interview with suitable candidates sooner than this, therefore please do not hesitate to apply or get in touch if this role is of interest. For any questions or if you encounter accessibility issues when submitting your application, please email hope.robinson@acc.co.nz