Matanga Whakahaere | Operations Specialist at Statistics NZ, Auckland

Mō tēnei tūranga mahi | About this role

Mōu | For you

Tatauranga Aotearoa Stats NZ are dedicated to diversity, equity, inclusion, health and wellbeing. We welcome every gender, ethnicity, ability, religion, age and background and encourage people to be their authentic selves.

• Bring your creativity, passion, innovation and ideas
• Flexible by default, balance life and work commitments
• Develop and grow your career (coaching, training, study support, secondments)
• Contribute to meaningful work that makes a difference to all people in Aotearoa
• 3 extra annual leave days (taken during Christmas office closure), see careers site for other benefits and networks
• City based office that cater to a variety of working styles and needs

Te tūnga | The role

This role is permanent and based in Auckland. Reporting to the Manager Technology Services Operations, you will be part of the wider support services team.  Your focus will be ensuring all IT services and components meet their operational targets and requirements.   You will also be involved in resolving second level support escalations from the Service Desk, clients and other IT teams.  You'll also be required to contribute to the improvement of team processes and documentation. 

Nōu te rourou | What you bring

We encourage and consider transferable skills and experience gained from outside of work e.g., cultural, community work, sports, volunteering, or a comparable role in a different sector or industry.

We want to hear about any of the following in your cover letter and CV any information relating to:

• Why Tatauranga Aotearoa - Stats NZ is the place for you, why us, and why Government?
• About your knowledge and experience, willingness to learn about Te Tiriti, Tikanga, Te Reo and Te Ao Māori.
• How you've demonstrated or encouraged diversity and inclusion in or outside of work.
• Examples of strong relationships you've built and how and why relationships are important.
• Where you've shown curiosity and tried new things, taken on other perspectives, challenged the norm, learned and applied or shared your learnings.
• Where you've demonstrated customer centricity, everyone is a customer mentality, collaborated with others and invited feedback, spent time with diverse people and communities to broaden your views.

Ko mātou | About Us

Tatauranga Aotearoa - Stats NZ is a Central Government employer of around 1400 people across Aotearoa. We provide data and statistics to support the decisions of Government, Māori and Iwi organisations, businesses, NGOs and New Zealanders. Our work is About Aotearoa, for Aotearoa - data that improves lives today and for generations to come.

Me pēhea te tuku tono | How to apply

We encourage you to be you in your application! We are truly committed to diversity, inclusion and lifting our cultural capability. You don't need to be knowledgeable in these areas, but you do need to be on board with learning. And please let us know in your application if we need to make any specific accommodations during our process.

Please reach out to Manoj Dagar on manoj.dagar@stats.govt.nz to arrange a kōrero (chat) before you apply if that is what you need from this process. Or reach out to us with any questions at rata@stats.govt.nz

Note: We will be screening applications as we receive them to move swiftly to interview shortly after the advert closes Sunday, 12th February 2023 at 11.55pm (depending on application numbers this date may change). You may be asked to complete a pre-interview screen via phone or video.

Check out our careers site to find out more about working at Tatauranga Aotearoa Stats NZ.

Note to Recruitment Agencies: unsolicited CVs will not be accepted, do not contact the Hiring Manager directly, instead reach out to jobs@stats.govt.nz

You must have the right to live and work in Aotearoa New Zealand, and pre-employment checks are part of our recruitment process.