Administrator - Academic Registry at The Open Polytechnic of New Zealand, Wellington

Mō tēnei tūranga mahi | About this role

Tēnā koe.

Nau mai ki te Kuratini Tuwhera.  

Mō te tūnga | About the role 

Reporting to the Assistant to Academic Registrar this role sits within the Academic Registry team which is responsible for student admission and enrolment, assessment extension support and examinations, awards and qualifications, student information management, and to administer and maintain quality reporting systems for internal/external clients and stakeholders. 

As an Administrator, you will be responsible for providing a high standard of administrative support and customer service within a cross functional team to learners and staff. You will assess complex enrolment applications, answer enquiries and provide administrative support to learners, including those experiencing exceptional circumstances, to continue on their learning journey. You will demonstrate sound judgement to interpret and implement policy to achieve effective delivery of comprehensive Academic Registry services. 

Ngā pūkenga mo te tūnga | What you will bring to the role 

You will have a passion for impacting the lives of everyday people and seeing them achieve their educational goals and dreams. You will also constantly be striving to be the best you can be, just as our students do and you pride yourself on the quality of your work. 

You will have 

• A broad range of administrative experience and the ability to manage a range of tasks, working to tight deadlines and timeframes 
• A high level of judgement, flexibility, problem solving, self-motivation and responsiveness 
• Attention to detail and accuracy 
• Experience interpreting and applying regulations and maintaining confidentiality 
• An ability to gather, process, interpret, analyse and present a range of information and data in meaningful ways 
• Excellent database management and Microsoft Office skills 
• The ability to work independently and as part of a wider team, providing assistance when needed. 
• Excellent communication skills (written and oral) 
• Strong interpersonal skills and a customer service focus 

Mō mātou | About us 

Kuratini Tuwhera is Aotearoa New Zealand's leading distance and online learning provider. We are also a business division of Te Pūkenga - New Zealand Institute of Skills and Technology, together with all other Institutes of Technology and Polytechnics in Aotearoa New Zealand. Set up as part of the Government's Reform of Vocational Education, Te Pūkenga is creating a national network of online, on-campus and on-job learning. Under this exciting new direction, Open Polytechnic will be fully incorporated within the new organisation from 2023.   

Open Polytechnic specialises in taking the learning to our students, focusing on enabling the success of approximately 30,000 students each year. We're a place where you can make a difference. 

We offer a wide range of learning disciplines from Real Estate to Social Work, Construction and Education. From our Academic Staff Members to our Student Journey Centre, we ensure our students are at the heart of everything we do, every step of the way. 

Ngā hua o tō tomo mai ki a mātou | Why you should join our team 

We offer our people free education (50% off for whanau), free car parking on campus, a modernised working environment, subsidised school holiday programmes for your children, free fitness classes, and an on-site café. While this is a campus based role we also offer flexible working options (including some working from home). 

We are proud of our kaimahi and value every contribution from all of our people. 

Tono mai | Apply now 

If this role sounds like you, we would love to hear from you. Applications must be submitted online via our career's website. Contact Amelia Bunting, People & Capability amelia.bunting@openpolytechnic.ac.nz with any questions about the role.

Applications close 11pm 22 March 2023.