Administration Support Customer Information Requests at Oranga Tamariki—Ministry for Children, Wellington

Mō tēnei tūranga mahi | About this role

• Permanent, Full-time opportunity
• Can be based in either Central Wellington or Palmerston North offices
• Salary starting from $51,281 per annum

About us | Mō mātou
Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:
• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey


About the role | Mō te tūnga
We have a permanent opportunity in Administration Support to join our close-knit Customer Information Requests team based in central Wellington or Palmerston North. This role is an onsite, Monday - Friday, business hours position.

You will be strongly supported in an environment that values continuous improvement and fosters a culture of striving to make our service better for our customers.

Key Requirements of the role include:
• A strong aptitude for working and managing sensitive and confidential information.
• A high level of competence in the use of the Microsoft Office Suite, particularly Word, Excel and Outlook.
• Sharp eye for detail and high level of accuracy.
• Strong organisational skills, able to juggle multiple tasks, set and manage competing priorities.
• Strong problem-solving skills using your networks to get things done
• Collaborative relationship building skills with exemplary customer service skills when dealing with the public.

Annual remuneration for this position starts at $51,281 with further increases through time spent in role. We offer a vibrant and supportive team and a genuine commitment to wellbeing. We welcome diversity and are committed to working in an inclusive and respectful way.

About you | Mōu
If you have strong organisational skills and good attention to detail, we want to speak with you! The ideal candidate will have strong administrative experience in supporting a large team, be flexible and adapt to ever changing priorities and be able to communicate effectively with the team.

We are looking for candidates with:
• Proven experience in office administration and customer service
• Strong relationship building skills and experience dealing with members of the public
• Well-developed written and verbal communication skills
• Effective organisation, planning and time management skills
• Ability to work well as part of a team, use your initiative and a sense of humour!
• Capability to manage their own workload, within an ability to prioritise according to day-to-day requirements

How to Apply | Me pēhea te tuku tono
Please apply online with your CV and cover letter. If you are an Oranga Tamariki employee already, please apply using your OT email address.
For reporting and transparency, it is important that all applications are submitted through our careers site, please do not email through applications and/or CVs. If you have any questions about the role, please contact Info_recruit@ot.govt.nz


Applications close 27th March 2023