Customs Officers (3 x Full time Roles) - Queenstown at New Zealand Customs Service, Otago

Mō tēnei tūranga mahi | About this role

• Dreaming about a lifestyle that involves snow-capped mountains and crystal clear lakes?
• Love the outdoors… Wineries?  Tramping? Skiing? Mountain bike riding?
• We're looking for permanent full time Customs Officers in beautiful Queenstown. 

 

We're looking for 3 x Customs Officers in Queenstown for our June 2023 intake. 

 

Queenstown is a busy regional port that is growing each year.   It sits on the shores of the South Island's Lake Wakatipu and is renowned for its adventure sports and is also a base for exploring vineyards and historic mining towns.  With a regional population of nearly 40,000 it is known for its commerce-oriented tourism.

If you're wondering about weather… it has an oceanic climate so in summer, there are long warm days with temperatures up to 30 degrees; and in winter you get snow and it's been known to get as cold as -8 degrees.

 

What we offer 

 

• Customs will offer you a comprehensive PAID training programme for approximately 6 weeks.
• Opportunity to learn on the job.
• 20 days annual leave.
• 3 days PAID leave between Christmas and New Year, however, if you are rostered to work those days you can take them at another mutually agreed time.
• Unspecified sick leave after 2 years of continuous service.
• Continuity of service if you move from another Public sector organization (without break of service/redundancy).
• Full uniform provided including work boots.
• Discounted Health insurance through Southern Cross.
• Free annual flu vaccinations.
• Vision assistance - re-imbursement up to $300 every 2 years.
• Kiwisaver employee subsidy of 3% on top of base salary.
• Competitive starting salary ranging from $55,000 to $60,000 depending on relevant previous experience.
• Addition $1500 annual Hours of Work allowance.   
• You will also have the opportunity to earn extra when rostered to work evenings, weekends and public holidays.

 

About this role | Mō tēnei tūranga mahi

 

You'll be part of a close knit team of 30 staff which are primarily focused on airport operations.

Our full time Officers in Queenstown work 40 hours per week on a 6 days on and 3 days off rostered shift pattern. You will be required to work Saturdays, Sundays and public holidays.

Customs Officers have a key 'front line' role in protecting and enhancing the interests of New Zealand by managing security and community risks associated with the flow of people, goods and craft into and out of New Zealand and by collecting customs and excise revenue. This position has a crucial role to play in detecting and preventing dangerous people and prohibited goods from crossing New Zealand's border, in facilitating legitimate trade and travel, and collecting revenue owing to the Crown.

 

What you'll be doing | He aha tāu e mahi ana

 

We'll train you for the job - and once you've successfully completed training you'll be:

• Facilitating passengers and goods in and out of NZ, note taking, writing reports and entering information into our electronic systems;
• Questioning passengers and undertaking activities such as searching baggage;
• Processing passengers through Customs, this might have you sitting in a booth for long periods of time or standing up for long periods of time assisting passengers;
• Ensuring passengers meet immigration requirements and knowing when to escalate situations.

 

What you'll need to be successful | Ko ngā mea ka hiahia e koe kia angitu te haere

 

• A full driver's license
• Great interpersonal communication skills (including good written skills)
• Be willing to work shift pattern (including unsociable hours) as a core part of the role;
• Be able to achieve and maintain an organisational security clearance
• Have a good level of fitness and physical ability so you can complete the full range of duties in the role

Successful candidates will be required to pass a pre-employment medical assessment, security check and drug test.

 

Working for NZ Customs | Mahi ki te Mana Ārai o Aotearoa…

 

To work for the New Zealand Customs service, you must be:

A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the past 5 years and resided in New Zealand 5 years ago from the date of this application.  You also need to be residing in New Zealand at time of this application;

OR a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years and resides in NZ at time of application, but may have been absent from New Zealand for periods of six or more months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA. You will be required to provide overseas police certificates for these periods spent outside of New Zealand.

You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.

Due to the nature of Customs work you must have a clear Police record.  Successful applicants are also required to pass a medical assessment and drug test and must hold a full NZ Drivers' licence.

 

How to apply | Me pehea te whakauru

 

Please apply online, you will be asked about your skills and experience and why you are interested in this opportunity along with a couple of competency based questions. 

You must apply online using the link below - we cannot accept applications directly. Please apply as soon as possible as we will shortlist as applications come in and can look to close this advert. Please note if you are successful in being shortlisted the assessment centre will be held in Queenstown on the week of the 27th March or week of the 3rd April, 2023, details to be confirmed.  

 

If you'd like to know more please contact: recruitment@customs.govt.nz

 

Applications will close at 5pm, Sunday 26th March, 2023 (Please note this advert can close earlier if all Assessment Centre slots are filled prior to close date).

 

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace.  We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.