Team Leader Business Partnerships at Accident Compensation Corporation, Wellington

Mō tēnei tūranga mahi | About this role

• Innovative and enthusiastic leader
• Strong continuous improvement mindset
• Passionate about people and building their capability

If this describes you, then we would like to hear from you!

Our purpose at ACC is to improve lives every day. It's to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.

We are seeking a passion people leader who is looking for their next development opportunity to join our Business Partnership Operations team. You'll be leading a team who are responsible for a range of processing activities and technical decisions across varied work streams for self-employed, small to medium size business customers.

What we're looking for:

You will be able to hit the ground running and will have a great understanding of complexities of team dynamics. You will also:

• Effectively build and foster positive team culture through strong coaching and team building.
• Use performance and reporting to effectively plan resources and workloads where multiple priorities are running consecutively.
• Have strong technical capabilities to support the team to resolve complex issues.
• Be naturally curious and use initiative to help identify and surface improvement opportunities across the team.
• Strong and engaging communication skills.

You will be one of three team leaders working collaboratively to ensure our business customers receive great service, our processes and ways of working are consistent, while always looking for opportunities to improve our customer experience. We offer a team culture that is welcoming supportive and social with a focus on self-development.



We offer a competitive salary $82k - $96k depending on experience, plus 9% super is on offer, along with an opportunity to grow and develop your career in one of New Zealand's leading government agencies.

Working at ACC:

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.
• Development opportunities in te reo Māori me ngā tikanga.

For a detailed position description click here. Applications will run through to 8th June 2023.

Applications can only be accepted when submitted through our ACC Career Website. Please attach your cover letter telling us a bit about yourself and why you will be a great fit for the role. If you encounter accessibility issues when submitting your application, or if you have any questions about the role, please email nadine.o'donnell@acc.co.nz