Technical Specialist at Ministry of Business, Innovation and Employment, Auckland

• Immigration Border Operations  
• Managing risk to protect our borders within Immigration New Zealand
• Permanent fulltime position – based at Auckland Airport. 
• Salary ranges from $85,537 - $101,911 with KiwiSaver and Wellness benefits.

Technical Specialists work business hours from Monday to Friday, but also share additional rostered shifts (weekends / on-call roster) across that timeframe. The Technical Specialists are responsible for providing professional expertise in the ongoing development and management of risk and quality within Border Operations and assist in providing assurance that processes are in place and are being used to systematically identify, manage, and mitigate risk and or immigration fraud across the Border operation.

About Immigration Border Operations:

The Immigration Risk and Border branch within Immigration New Zealand is accountable for high quality and timely visa and border entry decisions. We facilitate legitimate passengers and work to manage risk at the earliest possible point by working collaboratively with other teams in INZ and international partners. 

To be successful in this role you will bring:
 

• A detailed working knowledge of New Zealand’s border operating environment
• Experience ensuring quality processes and strategies designed to improve service delivery and excellence.
• Ability in developing and maintaining relationships with stakeholders. 
• Experience in document examination and identification of immigration fraud  
• Demonstrated problem analysis skills and sound judgement.
• A detailed knowledge of current immigration law, policy, procedures, and guidelines
• Knowledge and understanding of the Immigration Act 2009, Privacy Act 2020, and the Official Information Act 1982 
• Monitoring the work of others that ensures compliance with processes, standards and quality guidelines. 
• Working effectively without direct supervision, managing and organising fluctuating workloads in sometimes stressful situations
• Experience in coaching or mentoring other staff to achieve results. 
• Relationship management
• Excellent communication skills
• Strong analytical skills and a demonstrated ability to exercise sound, consistent and reasoned judgement. 
• Integrity in all transactions and interpersonal contacts 
• The ability to gain and maintain an Aviation Security clearance; eligibility criteria can be found here
• Must hold or gain an Immigration and Border warrant.

Applicants must be New Zealand citizens or hold a New Zealand Permanent Resident Visa. You must also be able to obtain and maintain the appropriate airport security clearances (check your eligibility here). 

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

To apply applicants must be New Zealand citizens or hold a New Zealand Permanent Resident Visa.

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role. 

Email Hayley Barlow at Hayley.Barlow@mbie.govt.nz quoting ref MBIE/13602 if you have any further questions.

Applications close on 26 September 2023 at 11.59pm.