Administrator | Child, Adolescent and Family Community Services at Te Whatu Ora - Health New Zealand Waitaha Canterbury, Christchurch

Mō tēnei tūranga mahi | About this role

Administrator - Child, Adolescent and Family Community Services 

Mō te tūnga | About the role

Child, Adolescent and Family Community Services (CAF) Access Team is the outpatient service providing the single point of entry function, emergency psychiatric assessment and therapeutic intervention for children and adolescents 0-17 years (or older if still at school) in their family context.

This is a busy and demanding role, being the initial point of contact for patients arriving at the CAF Access team and ensuring patient management systems are accurately updated and processes carried out in a timely manner.

This role is a permanent, part time position, which requires you to work Thursday and Friday from 8:30 am - 17:00pm, with a total of 16 hours per week. 

In this role, you will be responsible for:

• Administration of the patient management system
• Prioritising competing admin tasks for efficient patient flow
• Processing patient information and records
• Showing respect and maintaining confidentiality of information
• Providing great customer service to patients, staff and whānau
• Transcription (minutes, audio notes)
• Stationary stock management
• Compile reports
• Diary management
• Support the Department in other admin ad hoc tasks

Ngā pūkenga me ngā wheako | Skills and experience

Your skills will include:

• Organisation, time management and problem-solving skills
• Excellent customer service and telephone manner
• Transcription skills (50 - 70WPM)
• Computer skills including knowledge of MS Office (Word, Outlook and Excel)
• Ability to work under pressure to meet required deadlines 
• Excellent relationship building skills with patients and colleagues
• Maintaining confidentiality and privacy
• Knowledge of medical terminology would be beneficial
• Experience using a Patient Management System (desirable)
• Attention to detail and accuracy

Mō mātou | About Us

- Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do -

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value - - - - - - - s):

• Care and respect for others - Manaaki me te whakaute i te tangata.
• Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
• Responsibility for outcomes - Te Takohanga i ngā hua

Ngā hua | Benefits of working at Te Whatu Ora [Health NZ]

When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

Tono ināianei | Apply Now

Only applications submitted via our career site will be accepted, therefore please apply directly on our career site here.

Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date. 

Please apply only if you have the legal right to work and live in New Zealand if you do not hold the legal right to live and work in New Zealand your application will be declined.

Contact Kerri McCarthy on kerri.mccarthy2@cdhb.health.nz for additional information.

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you!

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury 

Nau mai, haere mai, tauti mai!