Receptionist - Mental Health - Thames at Te Whatu Ora - Health New Zealand Waikato, Waikato

Mō tēnei tūranga mahi | About this role

• Manaaki Centre – Thames Hospital
• 40 hours per week
• Permanent

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We have an exciting opportunity for a receptionist to join our team at Mental Health and Addictions Service. You will be responsible for greeting patients on arrival and updating appointment systems, answering incoming calls and general administrative functions supportive of the reception role.

You must be an adaptable person with a willingness to embrace multitasking. Excellent communication skills are required and confidentiality is essential.

About the Service

Mental Health and Addictions Service is based at The Manaaki Centre, Thames Hospital. The team covers a wide area providing services for Adult Mental Health, Alcohol and Drug Services and Child and Adolescent Mental Health.

About you

• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.
• Experience in upholding Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.
• Adaptable with a willingness to embrace multitasking. Excellent communication skills are required and confidentiality is essential.
• Have competent computer skills with previous reception or administration experience. It would be advantageous that you have had previous experience working within a health/mental health setting. 

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Click here to view the position description.

How to Apply

Please click ‘Apply online’ or apply via our Waikato Careers Website by clicking here  All applications must be submitted through our online careers portal before 11:59pm on 4 December 2024. If you have any questions about the role, please contact Clindella Stirling at Clindella.Stirling@waikatodhb.health.nz

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.