Social Media Advisor at Accident Compensation Corporation, Wellington

Mō mātou | About us

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident

Our vision is Tōnui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value. Our purpose is to improve lives every day through a focus on prevention, care, and recovery for all people in Aotearoa New Zealand who are affected by injury.

Our strategy, Huakina Te Rā is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Māori and achieving equitable wellbeing outcomes for Māori. The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.

You can find more about ACC and the work we do here.

Mō te tūranga mahi | About the role

The Social Media Advisor will manage the daily operations of ACC's social media presence. This includes crafting and overseeing content, campaigns, and channels. The role involves close collaboration with members of the External Engagement team and the broader organization to produce captivating content and manage community interactions effectively.

Some of your responsibilities will be:

Develop and publish engaging social media content with input from colleagues and experts.

Schedule and distribute quality content across ACC's social media channels.

Ensure social media content aligns with ACC's strategies and brand guidelines.

Monitor comments and coordinate responses, especially during peak or holiday times.

Support ACC's public engagement campaigns on social media.

Track and analyze the performance of social media content and community sentiment.

Prepare regular reports on social media performance and community feedback.

Contribute to a high-performing, improving team culture.

For a detailed position description, please click here

Mōu | About you

You will be skilled in social media content and management tools like Canva and Sprout Social. Additionally, you will be responsible for generating innovative ideas to enhance engagement and reach on social media platforms. Your role will involve collaborating closely with various departments to ensure that all content is accurate, timely, and reflective of ACC's mission and values. You will also stay updated with the latest social media trends and best practices to continuously improve ACC's online presence.

What we're looking for:

A minimum of 1-2 years of experience in social media or digital content, including content creation and channel management.

A tertiary qualification or relevant work experience

Excellent written and communication skills

Strong initiative, planning, and organisational skills

Ability to present clear and understandable information

Capable of managing multiple projects and deadlines under pressure

Demonstrates innovation, problem-solving, and agile working methods.

Awareness of the diversity of New Zealand's communities and individual New Zealanders' beliefs.

Mō ACC | Working at ACC

At ACC, we embrace the rich tapestry of Aotearoa's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

Employee networks to support our colleagues from diverse backgrounds.

The option to explore flexible working that suits your needs and ours.

Development opportunities in te reo Māori me ōna tikanga.

The appointing salary for this role will sit between$73,196 - $94,724 and we offer an additional 9% superannuation contribution. ACC offer a comprehensive benefits package, including an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.

Me pēhea te tuku tono | How to apply

Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role.

Applications will run through to Friday 7th March. Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email hrhelp@acc.co.nz