Patient Support Security Worker, Casual at Te Whatu Ora - Health New Zealand Nelson Marlborough, Nelson Hospital

Mō tēnei tūranga mahi | About this role

• Primary location: Nelson Hospital
• Casual positions working as required (24/7 shift rotation)
• Earn $27.50 to $30.10 per hour plus penal rates for nights, weekends & public holidays

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Hospitals are here to help people, but it takes a great team beyond the Doctors and Nurses to keep things running smoothly and ensure everyone is well looked after. Here at Nelson Hospital an important part of making this happen relies on always having an awesome Patient Support & Security team on site. And that - s where we think you could have a great role to play.

We are looking for people who can assist our teams to ensure that we continue to provide a welcoming and safe environment for the Emergency Department, Inpatient Mental Health Unit and our Older Persons - Mental Health Unit at Alexandra Hospital in Richmond. As a Patient Support and Security Worker you will focus on working with staff to best meet the needs of patients and their whānau accessing our services.   

As this is a casual position, there are no fixed/guaranteed hours of work. However, the more available you are the more shifts you'll be offered.

The hourly rate ranges from $27.50 to $30.10 per hour, dependent upon relevant NZQA qualifications and experience. Penal rates apply to nights (25%) between 8.00PM and 6.00AM, weekends (50%) from midnight Friday/Saturday until midnight Sunday/Monday and public holidays (100%).

About the Team/Service/ Location

In this role, you will be able to apply your interpersonal skills to make a real difference to people - s lives. At Health NZ Nelson Marlborough we do great work and we need a great team to help us deliver.

Nelson Tasman is a place of stunning natural landscapes - lakes, mountains, rivers, native bush and beaches. The region is known for its relaxed lifestyle and year round dry and sunny days.  Find out more at https://www.nelsontasman.nz/ .

https://www.youtube.com/channel/UC34XErxkHJ5YAn59o6SrhnA

About you

You will be the type of person who works in a rational and calm manner and who has the skills and experience to effectively de-escalate difficult situations and promote a safe and therapeutic environment. You will be able to relate well to patients and their visitors. You will be able to work with the clinical team and follow directions. 

Previous experience in security, or a related industry is preferred. However, this is not essential as training will be provided. 

The successful candidate must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying.

Additionally you will have:

• empathy and a non-judgmental attitude towards patients and members of the public
• the ability to relate with ease to people from a variety of different cultures and backgrounds
• the ability to recognise and pass on issues that may affect patient welfare
• a good level of physical fitness and mobility. 

Please read the associated position description to gain an overview of the role. 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click - apply now. - All applications must be submitted through our online careers portal before 02 April 2025. If you have any questions about the role, please contact Sonja Rae (Recruitment) at sonja.rae@TeWhatuOra.govt.nzor 03 539 5748.

For role specific information please contact Simon Trillo -   Security Manager at simon.trillo@nmdhb.govt.nz .

Ref: R1N25-033

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.