Clinical Administrator | Burwood Health Campus at Te Whatu Ora - Health New Zealand Waitaha Canterbury, Christchurch

Mō tēnei tūranga mahi | About this role

• Burwood Heath Campus
• Permanent part time - (Monday-Friday over 5 days) - ideally 6 hours per day.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:
We are seeking a dedicated and detail-oriented Clinical Administrator to join our dynamic team at Waitaha Canterbury. In this role, you will play a vital part in ensuring patients receive timely and efficient care by supporting booking practices and transcription duties in alignment with Ministry of Health (MoH) targets and Waitaha Canterbury standards. You will work closely under the guidance of the Team Leader, Service Manager, and Clinical Director/Triaging Clinician.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A

For further information about the administration and clerical pay equity settlement please follow the link below: 

Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand 

Key Responsibilities:

• Transcribe medical documents accurately and efficiently.
• Manage patient bookings for outpatient clinic appointments and elective outpatient/inpatient admissions.
• Ensure patients have arrived and departed accurately within the patient management system.
• Coordinate with clinical and administrative teams to meet Waitaha Canterbury and MoH guidelines for patient care timelines.

About the Team/Service/ Location

The Orthopaedic Outpatient Department, Burwood Health Campus, is a busy department caring for patients with pre and post arranged elective orthopaedic surgery. 

About you

Essential Skills and Experience:

• Excellent customer service skills with a people-focused approach.
• Technically savvy, with experience using data systems and the ability to quickly learn new applications and systems.
• Strong organisational, time management, and problem-solving skills.
• High levels of accuracy and attention to detail.
• Ability to meet deadlines and work independently with minimal supervision.
• Proven ability to manage and coordinate multiple inputs to achieve agreed outputs.
• A collaborative team player with a positive attitude.
• Intermediate to advanced proficiency in Microsoft Word, Outlook, and Excel.
• Excellent keyboard skills, with a typing speed of 50 - 70 words per minute.
• High-level written and verbal communication skills.
• Proactive and perceptive approach in an administrative role.

Desired Skills and Experience:

• Broad administrative experience in a health-related field.
• Cultural awareness and sensitivity towards people from diverse backgrounds.
• Knowledge of medical terminology.
• Familiarity with the public hospital system, including patient management systems.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click - apply now. - All applications must be submitted through our online careers - portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.