Social Work Assistant at Te Whatu Ora - Health New Zealand Waitaha Canterbury, Christchurch

Mō tēnei tūranga mahi | About this role

• Location - Based at Burwood Campus
• Position - 1.0FTE (40 hours per week) Permanent
• Hours of Work - Monday - Friday 0800 - 1630 (hours negotiable within normal business hours)
• Salary - Starting from $72,074 - $79,039, based on skills and experience as per PSA AHS&T Agreement

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

Health New Zealand is seeking an organised and detail-oriented Allied Health Assistant to provide essential administrative support to our Allied Health Social Work team. In this role, you will be responsible for handling a variety of administrative tasks, including gathering data, maintaining accurate records, and ensuring all documentation complies with Health New Zealand's standards. In addition to these administrative duties, you will support Social Workers in delivering high-quality patient-centred care to inpatient, outpatient, and community-based patients, working closely with patients, families, caregivers, and healthcare teams.

Our Social Work team is part of a collaborative health system, where everyone works together to achieve positive health outcomes for patients, their families/whānau and communities. We have a strong commitment to empowering and enabling people within their social context and believe in client self-determination and autonomy. We value respect and integrity and endeavour to provide a high quality and accountable service. 

Key Responsibilities:

• Provide administrative support, including gathering data, record-keeping, preparing family court documentation and other documentation tasks as required
• Collaborate effectively within a multidisciplinary team, ensuring smooth workflows and delivering coordinated care
• Engage in patient education and empower clients to take responsibility for their health and wellbeing
• Participate in clinical tasks, offering practical support for team members to facilitate patient goals
• Ensure compliance with Health New Zealand's policies, legislative requirements, and documentation standards
  

About You

To be successful in this role, we are seeking someone who is detail-focused and organised with the ability to manage multiple administrative tasks efficiently. You will also have the following:

• Strong computer skills, including proficiency with data entry, record-keeping, and using various digital platforms
• Experience working in a health, disability, or customer-facing role
• Strong communication skills, able to relay information clearly and concisely
• Physically fit and able to perform demanding tasks safely
• Ability to work independently while supporting team goals and patient needs
• NZQA Level 3: New Zealand Certificate in Health and Wellbeing - Health Assistance hold or be willing to obtain 
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth 
• Full and current NZ driver - s licence
• Basic first aid knowledge, with a willingness to participate in annual CPR training

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is 'the weaving of wellnesses'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click - apply now. - All applications must be submitted through our online careers portal before 11:59pm on 18th May. If you have any questions about the role, please contact Alex Jay at Alexandra.jay@tewhatuora.govt.nz

To be eligible for this role you must hold the legal right to work and live in New Zealand you do not hold the legal right to live and work in New Zealand your application will be declined. 

Please note, we will be reviewing applications as received and may proceed with the recruitment process before the closing date of this advert, so don't hesitate apply now.