Information Services Coordinator Laboratory at Te Whatu Ora - Health New Zealand Waikato, Waikato

Mō tēnei tūranga mahi | About this role

• Information Services Co-ordinator - Waikato Hospital Laboratory
• Full time – Fixed Term - (15 months)
• An exciting opportunity to contribute your skills to a collaborative team as we transition to a new laboratory information system.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a dedicated and detail-oriented Information Services Coordinator to join our dynamic laboratory information team (LIS) for a fixed term period of 15 months. This newly created role will collaborate closely with a network of skilled information services staff, vendors and laboratory users to develop, test and implement the new LIS into production.

The salary for this position will be based on experience. Additional benefits include kiwisaver contributions (if eligible), professional development and wellness support.

Click here to view the position description.

Key Responsibilities:

• Support the planning, delivery, and evaluation of LIS projects and processes, ensuring they meet time, cost, and quality expectations
• Provide training and ongoing support to laboratory user acceptance testers and super users throughout the project lifecycle
• Work closely with LIS vendors and Waikato HDB IS team to help manage and maintain the LIS, ensuring smooth and continuous service
• Assist with the daily operation of the Laboratory Information System and its interfaces to support uninterrupted lab services
• Help create and maintain training materials, policies, and procedures related to the LIS

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

For more information on living and working in Waikato click here

About you

Essential:

• A relevant graduate and post-graduate qualification either in IS or laboratory science
• At least 2 years of IS and/or Laboratory experience
• Proven experience in configuring, supporting, and troubleshooting complex information systems
• Strong analytical and problem-solving abilities, with a track record of innovation
• Excellent verbal and written communication skills, with the ability to convey technical concepts to diverse audiences
• Adaptable and resilient, thrives in fast-paced and challenging environments
• Collaborative team player with a proactive approach to continuous improvement

Desired:

• Experience working with Sysmex Delphic

• Knowledge of SQL and/or Linux

• Tertiary qualification in IS and/or project management
• Bachelor of Medical Laboratory Science (BMLSc) or other relevant qualification
• NZ registered Medical Laboratory Scientist

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on 7 June 2025. If you have any questions about the role, please contact Shivani Kulkarni at Shivani.Kulkarni@TeWhatuOra.govt.nz.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.