Application and Process Analyst at Ministry of Foreign Affairs & Trade, Wellington

The Ministry acts in the world to build a safer, more prosperous and more sustainable future for New Zealanders.

Kia hangai ake e te Manatu he ao-haumaru, ao-tonui, ao-pumau, ki te oranga tonutanga mo Aotearoa whanui.  

Application and Process Analyst

• Work on interesting projects with great stakeholders
• Grow your policy & process analysis skills
• Publish content and support application enhancements

Use your technical & social skills to help MFAT deliver the best in operational policies & processes!

About the role - Kōrero mō te tūranga

As the Application & Process Analyst, you’ll work in the Business Process Management (BPM) unit to support their content delivery model and handle maintenance of the Business Process Portal (BPP) application. The BPM unit works across all of MFAT to develop and deliver operational policies & processes, so you’ll get to learn about finance, property, diplomatic protocol, security, procurement, and so much more.

This role is a hybrid of managing business relationships, publishing content to the BPP, and working on technical needs, so it’s a great chance to show your versatility. In return, you’ll be supported by a team with a wealth of business analysis knowledge, who are excited for you to succeed in this role.

Some of the key things you’ll do in this role are:

• Facilitate policy and process delivery to help address business opportunities
• Develop dashboard reports and application insights for senior management
• Plan and deliver the BPM communications strategy
• Provide quality assurance and peer reviews on new content
• Collaborate with key IT resources to deliver technical maintenance and application improvements
• Support and train the business on using the Business Process Portal

For more detail, please see the position description here

The full salary range for this role is $70,784 to $90,446 total remuneration, inclusive of our 3% KiwiSaver employer contribution.

 Who are we looking for? - Mā‎ wai te mahi nei?

We’d like to hear from you if you are an experienced analyst with the following skills and experience:

• Excellent workload organisation skills
• Great eye for detail and troubleshooting technical hiccups
• Strong stakeholder management skills, especially in establishing and maintaining new relationships
• Familiarity with authoring operational content, like policies and/or processes
• Ideally, experience with SharePoint or other content management systems
• Understanding of The Treaty of Waitangi/Te Tiriti, Te Reo Māori and Māori customs and protocols would be beneficial

Why MFAT? - Ngā hua o te mahi i te Manatū Aorere?

We are committed to a focus on leadership, talent, training and development, and flexible work options consistent with guidance from the Public Service Commission. Check out our benefits page to find out more about why we love working here.

MFAT is Rainbow Tick accredited. We value diversity and are committed to providing an inclusive culture where everyone feels supported, valued, and a sense of belonging.  We welcome applications from people from a diverse range of backgrounds. 

About us - Mō mātou

Our people represent New Zealand on and offshore, and in doing so make New Zealanders safer and more prosperous.  By building connections with and influencing other countries and international institutions, we advance New Zealand’s interests and pursue New Zealand's values.  We provide advice to the Government on the implications for New Zealand of what is happening in the world. 

To Apply/Interested? - Me pēhea te tuku tono

Apply today with your CV and cover letter.

To be considered for this position at Ministry of Foreign Affairs and Trade you must be a NZ citizen, or Permanent Resident. 

You must be able to obtain and maintain a Confidential security clearance. Ordinarily, to obtain this level of clearance candidates must have sufficient checkable background in countries where meaningful and reliable checks can be undertaken. Where requisite checks are unable to be made, the candidate application may not be able to be progressed.

Use this online tool to self-check your eligibility for a Confidential clearance. Please note that this tool is not part of the formal security clearance process: http://www.protectivesecurity.govt.nz/eligibility-tool

Please Let us know if you need any support or have any access requirements that will help you through the recruitment process.

Applications close at 6pm on Wednesday 14th May 2025

Please note: This is not a Foreign Policy/diplomatic role.  This is a ‘Corporate’ role (known here as a specialist role based in central Wellington, NZ.  

While it is not usual for specialist staff to be ‘posted’ outside of NZ, from time to time a specialist role overseas becomes available at one of our embassies, high commissions, missions or consulates. To be considered for one of these positions you would need to apply and be considered via a competitive recruitment process.

If you do have an interest in an MFAT foreign policy/diplomatic career, you would be welcome to apply for this either via our graduate recruitment or mid-level foreign policy recruitment campaigns