Provider Registration Administrator at Accident Compensation Corporation, Wellington

Mō tēnei tūranga mahi | About this role

• Monday to Friday between 8am - 6pm | No weekends or late nights!
• Work from home up to 3 days per week once trained in role
• Entry-level role with opportunities to grow and progress your career with the organisation

Mō te tūranga mahi | About the role

Our purpose at ACC is to improve lives every day. It's to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.

As Provider Registration Administrator, you'll be responsible for the registration of health professionals and vendors who provide services to our clients. Liaising with internal and external customers, you will provide effective administration support in the maintenance of records relating to health providers and organisations.

To read a little more about the role, click here to view the position description.

Ngā Kawatau | What to expect

You will be supported by a friendly team and a fantastic manager who will coach and develop you, this is a role where your career growth can soar. So, if the thought of a customer service role loaded with variety and development opportunities excites you then keep reading.

Our Provider Registration Administrators have a starting salary of $55,894 plus a 9% superannuation. We offer flexible working options, development opportunities within ACC, life insurance, discounted Southern Cross health insurance, discounted gym membership, retail discounts and staff banking packages. We can also offer you:

Career development

• Regular career and development conversations with your leader
• On-the-job skill development and coaching
• Opportunities to grow into other internal roles

Work-life balance

• Only work Monday to Friday. No late nights, no weekends!
• Work from home up to 3 days per week once trained in the role (we provide you with a laptop, headset, monitor, cables, mouse, and a keyboard to support this)

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. To encourage this, we also have internal employee networks to support our colleagues from diverse backgrounds.

Mōu | About you

We would like to hear from you if you have some of the skills and experience below:

• Previous records management or administration experience would be advantageous
• You excel in customer service, ensuring positive interactions with clients and colleagues
• You are confident and professional
• You understand the importance of confidentiality and handle sensitive information with discretion
• You have outstanding written and verbal communication skills
• You are highly accurate in your work, with a keen eye for detail

Mō mātou | About us

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident

Our vision is Tōnui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value.

Our purpose is to improve lives every day through a focus on prevention, care, and recovery for all people in Aotearoa New Zealand who are affected by injury.

Our strategy, Huakina Te Rā is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Māori and achieving equitable wellbeing outcomes for Māori. The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.

You can find more about ACC and the work we do here.

Rā Kati | Applications Close

This role has a set start date of Monday 14 July 2025. Please take into consideration your notice period (if required) at your current role and ensure you can join us on a full-time basis from this date before applying.

Applications will close at 11.55pm on Sunday 18 May 2025 and will only be accepted when formally submitted through our ACC careers website. If you have any questions about the role, please email HRHelp@acc.co.nz