Operations Manager, Haematology, Infusion Services, Renal and Rheumatology at Te Whatu Ora - Health New Zealand Waitematā, Auckland

Mō tēnei tūranga mahi | About this role

• District wide role, Permanent, Full-time
• Specialty Medicine and Health of Older People

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

Health New Zealand| Te Whatu Ora Waitematā is the largest District in New Zealand providing services to a population of more than 650,000 and employing more than 8,000 people. Our organisation values and promise statement – Best Care for Everyone - serve to inspire us to continuously improve to provide the best care possible to each and every person and their family.

 About the Role

We are seeking a dynamic and experienced Operations Manager to partner with the Clinical Directors to lead and manage our Haematology, Infusion, Renal, and Rheumatology services. The “why” is our patients- ensuring high-quality, cost-effective care for patients and families/whānau while being an engaged and contributing member of the divisional management team.

Key Responsibilities:

• Clinical Partnership: Collaborate with the Clinical Directors to ensure services meet patient outcomes and experience priorities.
• Service Delivery: Oversee day-to-day operations, develop operational plans, and ensure services align with Health New Zealand’s values and strategic direction.
• Strategy and Planning: Translate Health New Zealand's strategic priorities into operational plans and achieve performance targets/indicators.
• Continuous Improvement: Promote a culture of continuous improvement, manage risks, and enhance service delivery.
• Financial Management: Achieve targets within budget, analyze financial performance, develop resource plans, construct business cases to support service change.
• Leadership: Role model development and leadership of a high-performing team, implement succession planning, and foster an inclusive service culture.
• Collaboration: Engage in cross-service activities, regional projects, and maintain broad operational knowledge.

About you

If you are a motivated and experienced professional looking to make a difference with the following then we wold love to hear from you:

Skills and Attributes:

• Strong relationship and culture building skills with stakeholders.
• Clear understanding of the tenants of operational management and efficiency while remaining focused on the “why” of patient care
• Financial analysis and budgeting skills.
• Ability to interpret and evaluate complex information.
• Flexible and resilient approach to managing work pressures.
• High-level facilitation and negotiation skills.
• Commitment to continuous quality improvement.

Qualifications and Experience:

• Essential: Bachelor’s degree in Health or Healthcare Management, 4-5 years of healthcare sector experience, demonstrated leadership, culture and change management experience.
• Preferred: Postgraduate qualification in Health, Healthcare Management, or relevant Management (Business/Finance), leadership experience in a clinical setting, and active community involvement.

How to Apply

To apply please click “apply now.” If you have any questions about the role, please contact Glenn Bratton, Recruitment Manager on glenn.bratton@Tewhatuora.govt.nz

Closing date: 18 May 2025