Administration Support - Outpatient Department at Te Whatu Ora - Health New Zealand Lakes, Bay of Plenty

Mō tēnei tūranga mahi | About this role

Administration Support - Outpatient Department

Permanent, full time

Monday to Friday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Outpatient Service at Lakes is a growing and changing environment which requires amazing administrators to manage our referral centre, front reception and scheduling of patient appointments. The outpatient service has an average of 250 patients attending daily with a move towards video conference clinics and phone appointments to reduce patients' travel.

There are currently 25 administrators in the Outpatients Admin Team and the role is for an Outpatient Administration Support (Scheduler), to book Outpatient appointments and manage waitlists for our services. The current team creates an environment which is positive and rewarding within a mix of administration and clinical staff.

About the Team/Service/ Location

Health New Zealand |Te Whatu Ora Lakes provides healthcare from its two modern and progressive general hospitals in Rotorua and Taupo, New Zealand. The Lakes district is becoming the lifestyle destination of choice and is well known for its many outdoor recreational activities, family friendly beaches, and a growing multi-cultural community. Working at Health New Zealand Te Whatu Ora Lakes provides a great opportunity to balance an amazing lifestyle with a rewarding professional experience. As well as a supportive, inclusive and diverse work environment, Health New Zealand |Te Whatu Ora Lakes offer competitive salary, free staff parking, fee flu vaccination, discounts (with local businesses), and access to Employee Assistance Program.

For more information on living and working in Rotorua and Taupo click here

About you

• Have exceptional time management and prioritisation skills
• Enjoy working as part of a busy team
• Have fast and accurate keyboard skills
• Be adaptable and flexible in work practices
• Have exceptional data entry skills
• Be able to work under pressure and stick to timeframes
• Have at least 3-5 years’ experience in administrative function

Click here for Position Description

Click here for Collective Agreement (if applicable)

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers portal before end of posting date. If you have any questions about the role, please contact vacancy@lakesdhb.govt.nz. The selection process starts from the date of advertising. Due to the fast-paced nature of our roles, the vacancy close date may be subject to change.