Operations Manager For Mental Health and Addiction Service (MHAIDS). at Te Whatu Ora - Health New Zealand Capital, Coast & Hutt Valley, Wellington Hospital

Mō tēnei tūranga mahi | About this role

Location:  Wellington District 

Contract:  Permanent Full time (1 FTE)

About the role

MHAIDS is undergoing changes in the way we deliver mental health and addiction services across the district.  As part of this change, we are looking for an Operations Manager, After Hours District and Hospital Operations, Mental Health and Addiction Services. The ideal candidate is comfortable working in a changing environment, believes in integrated care, local community development and can demonstrate experience in working closely with tāngata whaiora and whanau to deliver person-directed specialised mental health and addiction services. 

You will demonstrate a commitment to equity and improving outcomes for people that focuses on the vision of care closer to home. You will enjoy achieving and driving for results and working for a service that has a sharp vision and purpose. Supporting staff and working closely with internal and external stakeholders will be a key part of your work, alongside the day-to-day running of your service and functions while managing any issues and risks that may arise. You will be supported by a dedicated project team and will be working with like-minded people who are passionate about the changes and guided by strong data to monitor outcomes.

 About the Team/Service Location 

The Local Adult Specialist Mental Health and Addiction Service is implementing a vision, principles and future model of care that is integrated, culturally responsive, equitable across the district and aligned with national and local directions.  Our focus is on local delivery across the district - - one system, one service, locally delivered - . - -  

Our principles 

Principle 1: Grounded in Te Tiriti ō Waitangi | Whakapapa ki Te Tiriti ō Waitangi   

• Tino rangatiratanga 
• Equity 
• Active protection   
• Options   
• Partnership   

Other key principles underpinning our model of care,

Principle 2: Informed by peers and those with lived experience | Ka whakamōhio e nga hoa me te hunga whai wheako ora   

Principle 3: A welcoming, person and whānau-led approach | He huarahi manaaki, tāngata me te whānau   

Principle 4: Timely access to services in the community | Te whai waahi ki nga ratonga i roto i te hapori   

Principle 5:  A strengths-based, trauma-informed and recovery focussed approach, using advanced therapy and evidence based holistic interventions |  Mā te mōhio ka whai whakaaro 

The Local Specialist Adult Mental Health and Addiction Services are delivered from three identified localities (Wellington City, Kapiti-Porirua, Hutt Valley-Wairarapa), to provide the specialist mental health and addiction treatment for tāngata whaiora who live in each locality.   Each locality consists of clinicians and support staff who contribute to the functions that align with their capabilities, training, and expertise. -  

The Operations Manager for the After Hours District and Hospital Operations, Mental Health and Addiction Services is a management role that works alongside the Operations Manager, Acute Inpatient Services After Hours District Hospital Function, Group Manager and Clinical Director of the Mental Health & Addiction Service, and key external stakeholders to deliver care to tāngata whaiora and whānau who require intensive specialist mental health and addiction support 24/7. - -  

  The Operations Manager for this service is responsible for: 

• MHAIDS Operations Centre Staff, including Duty Managers and Intake and Referral Coordinator
• MHAIDS Casual Pool 
• After Hours Medical Rostering 
• Regional Acute Day Service (RADS) 
• Mental Health Needs Assessment and Service Coordination 

About you

You will have:

• Relevant tertiary level business qualification or equivalent in health leadership.
• A clinical qualification, professional registration and current Annual Practising Certificate.
• Committed to achieving equitable outcomes for Māori whānau.
• Held a senior role of this nature in the health sector, preferably in the mental health and addiction sector.
• Has knowledge of health service data and analytics, and able to use this to predict capacity and demand and flex to manage this. 
• Operated within a complex environment, including meeting the needs of multiple services at the same time and extensive knowledge and perspective of Mental Health, Addiction and/or Intellectual Disability service delivery.
• Experience of managing a business/operation effectively.

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is - the weaving of wellness - . We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click - apply now. - All applications must be submitted through our online careers - portal by 24th June. If you have any questions about the role, please contact Marianne.Lovgren@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.