Recovery Coordinator - Integrated - Hamilton at Accident Compensation Corporation, Waikato

Mō tēnei tūranga mahi | About this role

• Help Clients Reclaim Their Independence
• Start Date: Thursday 19 January 2026
• Join a new team - Make a Real Impact

As case numbers continue to rise, we're seeking new Level 1 coordinators to support clients on their journey back to independence. If you're looking for a role that offers both challenge and opportunity, this could be the perfect fit.

About the Role | Mō te tūranga mahi

Our Integrated Recovery team supports clients who've been unemployed long-term but have strong rehabilitation potential. Each client is paired with a dedicated Recovery Coordinator who provides tailored support to help them recover from injury and re-enter the workforce.

You'll collaborate with providers, employers, and community networks to remove barriers and facilitate recovery. This service is specifically for clients with claims extending beyond 365 days.

For more information Click here

About You | Mōu

Whether you're currently in administration, customer service, or simply looking to grow your career, we welcome your application. We value diversity and aim to reflect the communities we serve. Even if you don't meet every requirement, we'd still love to hear from you.

You may bring:

• Strong communication skills - Able to explain complex information clearly and listen with empathy.
• Curiosity - Keen to learn and apply legislation and technical data.
• Adaptability - Skilled at managing time and adjusting plans to meet client needs.
• Resilience - Able to support clients through tough situations while maintaining professional boundaries.
• Full, clean NZ driver's licence - Some travel may be required.
• Experience in case management or public sector - Helpful but not essential.

What You Can Expect | Ngā Kawatau

• Salary: Starting at $70,000 + 9% superannuation
• Annual performance reviews linked to pay increases

Work-life balance:

• Monday to Friday only - no nights, weekends, or public holidays
• 40 hours per week between 8am and 5:30pm

Positive work environment:

• Open-plan office with spaces for collaboration and focus
• Supportive leadership and regular coaching
• Employee networks celebrating diversity

About us | Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident

At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work.

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.

Applications close | Rā Kati

Ready to make a difference?
Apply now and start 2026 with purpose.

Applications will close'at 11.55pm on'Sunday 16 November 2025 and will'only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz

Late applications will not be accepted

Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful, you will need to provide proof of your eligibility to work in New Zealand.