Rural Operations Coordinator at Health New Zealand - Te Whatu Ora Waikato, Waikato

Mō tēnei tūranga mahi | About this role

• Waikato Rural Hospitals and Community Services
• Permanent full-time (1.0 FTE)
• 3 x positions available

This is an opportunity to be part of a cohesive team providing superior technical day to day operational and administrative support to the Operations managers and wider teams. There are 2 roles covering the Southern Rural Hospitals and community and 1 role based at Thames Hospital.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The role is varied and involves strong collaboration across the health services teams to fulfil the expected outcomes, including but not limited to:

• Co-ordination and scheduling of rural hospital clinics and theatre sessions with Waikato specialty teams.
• Data analysis and reporting on budgets and health target progress.
• Procurement and management of contracts.
• Medical administration related tasks including Medical staff rostering, credentialing, monitoring of leave,
• Compliance with legal, financial, statutory and Te Whatu Ora Health New Zealand, Waikato requirements.
• Recruitment and onboarding support for managers and team leaders.

Click here to view the position description.

About the Team/Service

The rural hospital and community services team includes Thames Hospital and Community, Tokoroa Hospital, Te Kuiti Hospital, Taumaranui Hospital and Community service staff in Hamilton. The Operation Co-coordinators will hold individual portfolios but work collaboratively with each other to ensure continuous provision of services 7 days a week with an after-hours on call component. This role reports to the Waikato Rural Hospital Administration Manager and is part of the wider non-clinical team.

The Rural and Community Directorate understands that communities have their own solutions and unique requirements to meet their health needs. We understand the complexities of rural disparities and geographic challenges and the impact of this on health access.

We have a committed and talented workforce who are connected in their purpose of improving the health outcomes of our communities, working in partnership and building relationships with other health services and providers including mana whenua, iwi and local Māori ropu to ensure closer to home care whenever possible.

About you

You will be responsible for displaying leadership character and driving service delivery within this role and team despite not having formal leadership accountabilities such as line management.

Essential skills: 

• NCEA level 3 or equivalent.
• 3+ experience in office or project management.
• Experience within a large and complex organisation with competing priorities.
• Self-starter with strong problem solving.
• Exceptional attention to detail and accuracy.
• Excellent organisational, administrative and time management skills.
• Developed communication and interpersonal skills, including the capacity to negotiate and positively influence and motivate others.
• Ability to assess and make effective decisions under pressure in complex situations and use own judgement to problem solve.
• Ability to coordinate multiple competing priorities.
• Understanding of how to use data to improve quality, performance and growth.
• High level and sophisticated critical thinking skills.
• Advanced technical knowledge of the entire Microsoft Office.
• Demonstrate an understanding of the significance of and obligations under Te Tiriti o Waitangi, including how to apply Te Tiriti principles in a meaningful way in your role. 

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click Apply online or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers portal before 11:59pm on 21 January 2026. If you have any questions about the role, please contact Kaitlin Basson at Kaitlin.Basson@TeWhatuOra.govt.nz

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.