Payments Officer at Accident Compensation Corporation, Otago

Mō tēnei tūranga mahi | About this role

• Kickstart your career with ACC in 2026!
• Work Monday to Friday, between the hours of 8am - 6pm
• Use your attention to detail and administration skills to make a difference

About us | Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.

You can find more about ACC and the work we do here.

About the role | Mō te tūranga mahi

As a'Payments Officer'you will be responsible for accurate, timely and efficient processing of claim and treatment related payment transactions. 'These positions are based at our Auckland (Newmarket), Wellington and Dunedin offices.

A large part of this role is data entry, so you will need to be a bit of a whizz on the keyboard with an eagle eye for detail to ensure we get things right for our customers.'

Some of the day-to-day activities in this role include:

• Authorising and processing payments for our providers in a timely manner
• Resolution of enquires (either over the phone or email)
• Entering and updating invoices into our system
• This is a full-time role (40 hours a week), working Monday to Friday between the hours of 8am and 6pm.

We are recruiting for the Level 1 Payments Officer role, this role has a set start date of 16 March 2026.

About you | Mōu

We'll give you full training and support to set you up for success, what matters most is your attitude and willingness to learn.

We're looking for people who:

• Communicate clearly and work well with others.
• Have exceptional attention to detail and can maintain accuracy even when things get busy.
• Are confident using technology and quick to learn new systems.
• Enjoy working in a fast-paced environment and can manage a high volume of administrative tasks.

Previous experience in a high-volume administrative or data entry role would be great, but it's not essential.


'Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. To encourage this we have employee networks to support our colleagues from diverse backgrounds.

The appointing salary for this role is $60,486 and we offer an additional 9% superannuation contribution. ACC offer a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.

How to apply |'Me pēhea te tuku tono

Please attach your CV and cover letter telling us why you would be a great fit and what you would bring to the role.

Applications will close at 11.59pm on Sunday 18 January 2026 and can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role, please email hrhelp@acc.co.nz with the role title and location in the subject line.