Healthcare Security, Security Services at Health New Zealand - Te Whatu Ora Counties Manukau, Auckland

Mō tēnei tūranga mahi | About this role

• Role: Middlemore Hospital, Permanent Full-time
• Be part of a vital team ensuring safety in a healthcare environment
• Make a difference by helping staff, patients, and visitors every day

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Our Security Team provides 24/7 protection across the Counties Manukau District, with a focus on Middlemore Hospital, Manukau Health Park, and additional sites as needed.

This involves frequent patrols of the sites, customer service, staff and visitor escorts, attending all security related incidents as and when required, investigation reporting and follow up of various incidents, reporting to the Security Coordinator. We currently have a full-time position, rostered shifts Monday to Sunday, over 24 hours, 7 days a week period.

About You

Due to the nature of the work, you will need to prove that they are a team player and have the ability to combine a security mind set with exceptional customer Service and people skills.

The ideal candidate will need to have;

• Minimum 1 year of security experience (healthcare setting preferred)
• Ability to obtain Level 2 and Level 3 National Certificate or appropriate qualifications
• Ability to operate modern security technology, i.e. cameras, radios pagers, electronic locking apparatus and basic computer systems
• Strong communication skills (both written and verbal)
• Basic computer skills (MS Outlook, MS Word)
• Ability to write clear and concise incident reports, make written statements and keep registers and records
• A good degree of physical fitness is required due to the nature of the role
• Must be available to work on call basis, rostered shift Monday to Sunday over 24 hours, 7 days a week.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply, all applications must be submitted through our online careers portal. To review the position description please 'click here' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Closing Date: 16th March 2026