Pou Tohu - MH&A Referral Coordination and Service Facilitation at Health New Zealand - Te Whatu Ora Taranaki, Taranaki

Mō tēnei tūranga mahi | About this role

Pou Tohu MH Referral Coordination and Service Facilitation

North Community Mental Health Team

Mental Health & Addictions Services

Taranaki Base Hospital, New Plymouth

Permanent 0.8 FTE (64hrs per fortnight) position

 Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

 About the Role

The Pou Tohu position provides referral coordination & triage for primary and out of area referrals to our North Adult mental health team.

It also provides Service Facilitation/navigation across the team and the wider mental health and addictions sector for whai ora to access community-based support services and residential services.

 As the Pou Tohu you will be instrumental in ensuring whai ora and whanau have a positive first experience engaging with mental health services with an emphasis on whakawhanaungatanga and manaakitanga in all interactions, laying the foundation for positive engagement and support.

 Service facilitation and development of a support plan is also vital to enable access to individualised support services based on assessed needs in partnership with whai ora, their whanau and the wider multi-disciplinary team, enabling whai ora to live well in the community.

 Please click here to view the position description

 About the Team/Service/ Location

We can offer you a welcoming and supportive environment with a team that is committed to ensuring you are successful in your role. We will also provide a comprehensive orientation process when you start so that you become familiar not only with our service but also the wider mental health sector in Taranaki.

 For more information on living and working in Taranaki click here

 About you

         To be successful in this role you must have a passion for the mental health field with a priority for improving the quality of lives of people experiencing mental health distress or living with a significant mental illness. 

         Our ideal candidates will have advance mental health assessment skills, a broad range of experience in mental health services across service settings and a good knowledge base of services available in Taranaki both within and focused on specialist mental health providers but also community based and primary services to sign post whanau to.

         We are looking for health practitioners with current APCs and scope of practice to enable working in mental health services as well as a commitment and enthusiasm to learn new skills and systems.

 Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

 How to Apply

To apply please click apply now.  All applications must be submitted through our online careers portal by Sunday 3rd May  2026. If you have any questions about the role, please contact Tayler Everett at tayler.everett@tdhb.org.nz

 We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.