Administration Support - Casual at Health New Zealand - Te Whatu Ora South Canterbury, Timaru Hospital

Mō tēnei tūranga mahi | About this role

Administration Support - Casual

• Front of Hospital - Administration Team
• Telephonist/Emergency Reception
• Rostered Shifts

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role 

As part of a 24/7 service, this role requires flexibility to work a range of rostered shifts, including occasional full-time hours to cover leave. The role undertakes both Emergency Reception and Telephonist duties, with full training provided.  The shifts are:

• 7:00am ' 3:30pm
• 12:00pm ' 8:30pm
• 3:00pm ' 11:00pm
• 11:00pm ' 7:00am

Key Responsibilities for this role are;

• Managing incoming calls and responding to enquiries
• Coordinating emergency response teams when required
• Supporting hospital-wide emergency and alarm procedures
• Performing administrative and computer-based tasks
• Delivering high-quality service to patients, staff, and visitors

About You

We are looking for an empathetic, organised, and proactive individual who can remain calm under pressure and communicate effectively with a diverse range of people. You will bring:

• Strong organisational and time management skills
• Ability to meet deadlines and follow direction
• Excellent attention to detail and accountability
• Confidence liaising with internal and external stakeholders
• A commitment to outstanding customer service
• Strict adherence to confidentiality
• Solid computer skills and administrative experience

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Salary Range

This role is covered by the terms and conditions of PSA Admin Collective (Salary Bands 1-5) and the salary will be in accordance with the Pay Scale, and dependent on relevant experience.

How to Apply

Please apply for this vacancy online at www.scdhb.careercentre.net.nz

Close Date: Open 

Please Note - we will be reviewing applications when received and we will close the advert without notice so if you are interested, don't delay and apply now!