Needs Assessor / Service Coordinator at Health New Zealand - Te Whatu Ora Waitematā, Auckland

Mō tēnei tūranga mahi | About this role

Needs Assessment and Service Coordination (NASC) Team 

Te Whatu Ora - Waitematā District 

Permanent Part Time 0.5 FTE

An exciting opportunity has arisen in the NASC team Waitematā. We have a permanent part time opportunity in our in-patient team at North Shore Hospital.

Join NASC in our mission to provide assessment and coordination of support services for older adults with health and disability-related needs, as well as for younger individuals managing chronic long-term health conditions. Our goal is to facilitate independent living at home or assist with a smooth transition to Residential Care when necessary.

We are actively seeking an experienced NASC whose professional background is in Allied Health or Nursing to join our team. The ideal candidate will possess current professional registration and a New Zealand annual practicing certificate, along with a valid driver's license. Demonstrated expertise in assessment and service coordination is essential.

Successful applicants will have a track record of working collaboratively with clients and their whanau to tailor care packages that align with their support requirements. Exceptional communication and negotiation skills, coupled with a history of positive relationship building, are essential. Ideally applicants will have experience of working in an in-patient NASC team.

Te Whatu Ora Waitematā is dedicated to addressing health inequities within our community, particularly for Māori, and aims to prioritize equity. As a Needs Assessor, you will actively seek ways to collaborate with Māori and their whānau to ensure access to services that meet their unique needs.

Your personal strengths, including resilience, compassion, and commitment, will contribute to achieving positive outcomes for all individuals under our care. Embrace the excitement of a fast-paced and dynamic work environment as we navigate through service improvements and developments. This is a fantastic opportunity to join our team during a period of positive change, offering a supportive team environment responsive to clients' needs, along with professional opportunities for ongoing learning and development.

If this sounds like you and you are keen and enthusiastic to join our diverse and developing team, please apply online today!

Benefits of working with Te Whatu Ora Waitematā District include;

• Superannuation - pension fund contributions
• In-house Career Development Service to support you in developing your career 
• Free Employment Assistance Programme
• On-going professional development - certification & workplace training
• Free Flu Vaccinations
• Free 24/7 Gym situated opposite North Shore Hospital and free exercise room at Waitakere Hospital

For a copy of the position description, please click here.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal by 15 May 2026

If you have any questions about the role, please contact:

Josephine Cullen, NASC Manager jospehine.cullen@waitematadhb.govt.nz

For assistance with your application, please contact Lissa Crook, Recruitment Consultant, on lissa.crook@tewhatuora.govt.nz

Job Number: WDHB21429
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.