Clinical Digital Implementation Specialist at Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland, Auckland

Mō tēnei tūranga mahi | About this role

• Auckland (primary location) with potential for regional engagement across Health New Zealand sites
• 12-month fixed-term, full-time role
• Lead implementation of impactful clinical digital solutions at scale
• Work at the forefront of health system transformation with strong stakeholder exposure

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

This role sits at the heart of clinical digital transformation, supporting the implementation of key digital systems and tools across hospital services. You will work closely with clinical and operational teams to ensure successful go-live delivery, providing hands-on support, troubleshooting issues in real time, and ensuring staff are confident using new systems.

Youll play a key role in assessing service readiness, supporting training and adoption, and embedding new ways of working into frontline care. This is a delivery-focused role where your ability to engage stakeholders, manage competing priorities, and drive outcomes will directly contribute to improved patient and staff experience.

Please visit the position description here.

About the Team/Service

Youll be joining a collaborative, values-led environment where clinical, digital, and operational teams work together to improve outcomes. There is a strong emphasis on continuous improvement, innovation, and embedding digital solutions that support better care delivery at the frontline. Equity, partnership, and responsiveness to Māori and diverse communities are central to how services are designed and delivered.

At Te Toka Tumai Auckland, were not just hiring were building the future. Aotearoas health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, were creating a more equitable, accessible, and people-centred health system that works for everyone.

About you

You bring practical experience delivering digital or clinical system implementations in complex environments, with a strong focus on outcomes, adoption, and service impact. You have a clinical background or deep familiarity with clinical environments, giving you the credibility and insight to work alongside frontline teams and translate digital change into real-world practice.

• Experience implementing or supporting clinical or digital systems (e.g. EMR/EHR or hospital-based applications)
• A clinical background or hands-on experience working within clinical settings, with an understanding of how care is delivered at the frontline
• Confident supporting go-live delivery, including troubleshooting and frontline user support
• Strong stakeholder engagement skills, with the ability to work effectively with clinicians and operational teams
• Experience delivering training and driving system adoption across diverse user groups
• Focused on achieving adoption, meeting implementation milestones, and tracking issues/risks

Desirable:

• Experience working within the public health sector or large-scale health systems
• A clinical qualification or registration (e.g. nursing, allied health, or medical background) with experience bridging clinical and digital workstreams
• Familiarity with clinical systems, digital health programmes, or implementation methodologies
• Understanding of change management principles and stakeholder engagement approaches

About the location

For more information on living and working in Auckland click here.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal. If you have any questions about the role, please contact Belinda Peddie belinda.peddie@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.