Team Administrator - Adult Medical Department at Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland, Auckland

Mō tēnei tūranga mahi | About this role

Administrator Adult Emergency Department (AED) & Clinical Decision Unit (CDU)

Auckland City Hospital, Grafton
Permanent, Part-Time (0.8 FTE)

• Vital administrative support role within a high-pressure clinical environment
• Key contributor to operational flow across AED & CDU
• Fully onsite role within Emergency Department services

Health New Zealand | Te Whatu Ora is grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a highly organised, proactive, and adaptable Administrator to join the busy Adult Emergency Department (AED) and Clinical Decision Unit (CDU) team at Auckland City Hospital.

This is a fully onsite, part-time (0.8 FTE) role within one of the hospitals most dynamic and fast-paced clinical environments. You will work as part of a shared administrative pool, providing essential support to clinical leadership and operational teams across AED and CDU.

You will play a key role in ensuring the smooth day-to-day running of emergency services, where accuracy, responsiveness, and the ability to manage competing priorities are essential.

Hours of Work

Working hours are:

• 7:30am 3:30pm
• 8:00am 4:30pm

This is a fully onsite position at Auckland City Hospital, Grafton, within the Emergency Department.

Some ad-hoc flexibility may be considered; however, regular or guaranteed flexible working arrangements are not available due to service requirements.

About You

We are looking for someone who is:

• Highly organised with strong attention to detail
• Able to manage competing priorities in a fast-paced environment
• Confident working both independently and as part of a team
• Professional, calm, and responsive under pressure
• Experienced in administrative support (health or hospital experience desirable)

You will also:

• Provide high-quality administrative support across AED and CDU
• Assist with coordination of clinical and operational processes
• Support documentation, communication, and data accuracy
• Contribute to the efficient flow of emergency department operations
• Work collaboratively with clinical and non-clinical staff across the service

A commitment to equity and improving outcomes for Māori, Pacific, and diverse communities is essential.

Click here for a position description

About Our Service

The Adult Emergency Department at Auckland City Hospital is one of the busiest emergency services in New Zealand, providing acute and emergency care to a large and diverse population.

The Clinical Decision Unit (CDU) supports short-stay observation and assessment, working closely with AED to ensure timely and effective patient care.

Together, these services operate in a high-intensity environment where teamwork, responsiveness, and coordination are critical to patient outcomes.

About Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for all New Zealanders. We embrace a diverse and inclusive workforce and welcome applications from Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply, please click Apply Now via the Health New Zealand careers portal, quoting the job title and reference number ADHB23521B.

Please attach your CV and cover letter.

For queries regarding this role, please contact Reshma Amin, Recruitment Consultant at Reshma.Amin@tewhatuora.govt.nz or 09 638 0401.

Applications will be reviewed as they are received, and the recruitment process may progress prior to the closing date.