Ward Clerk at Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland, Auckland

Mō tēnei tūranga mahi | About this role

• Permanent, full-time role based in Auckland City Hospital
• Shift Timings: 0730-1600 Monday to Friday
• Provide clerical support to ward staff as well as patients, whānau and caregivers

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for a ward clerk to join our team. This is an excellent opportunity to become a valued member of our dedicated team in the dynamic and fast-paced Ward Clerk position, serving as the primary point of contact and a vital support to the Ward leadership team. The successful candidate will act as the initial point of contact for Friends and Whanau visiting loved ones in hospital. This position is diverse and encompasses face-to-face customer service, coordinating and monitoring patient movements, supply management, and general clerical duties. It is a permanent full-time position with 40 hours per week and based at Auckland City Hospital.

About the Team/Service/ Location

Mana Awhi is a part of the Community and Long Term Conditions and Adult Medical Directorates which consists of four inpatient wards delivering high quality health care for older people and rehabilitation services for adults aged over 16 years. We provide assessment, treatment and rehabilitation following stroke, amputation, other neurological and orthopaedic conditions, multiple trauma and for frail older people.

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About you

As the ideal person for this role, you will have the following skills and attributes:

• Have at least 2 years of admin/reception experience (experience in the health sector is beneficial)
• A working knowledge of the MS applications and accurate data entry skills are also essential. Knowledge of medical terminology and/or hospital systems would be an advantage.
• Be adaptable and flexible, has a positive attitude, excellent communication and great attention to detail. You will be meeting with the public and liaising with staff meaning strong communication and interpersonal skills are a must.

Click here to view the position description

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click on the `Apply tab below and submit your application online attaching your updated CV and Covering Letter.

Advertising closes: Sunday 19 July 2026 at Time 11:59 pm (New Zealand standard time).

To apply please click on the `Apply tab below and submit your application online attaching your updated CV and Covering Letter.

Please do not delay your application as we screen applications as they come through and may close the applications as soon as we have a good pool of candidates for the role.

Click here to view details about our recruitment process

If you have any queries about accessibility, or technical issues with the online process, please contact Vaidehi Sharma- Recruitment Consultant at Vaidehi.sharma@tewhatuora.govt.nz quoting ref #ADHB24777 to discuss how we can best support your application.