Clinical Administrator | Christchurch Hospital at Health New Zealand - Te Whatu Ora Waitaha Canterbury, Christchurch

Mō tēnei tūranga mahi | About this role

• Christchurch Hospital ' Christchurch Outpatients
• Permanent part time position, 22 hours per week
• Hours are worked across Monday to Friday, with negotiable start times.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders

About the role

Christchurch Outpatients Booking Administration team schedule and manage clinics for six services.  Every day in Christchurch Outpatients is different with administration staff assisting the SMO and Nursing team to manage/book outpatient clinics that will be held in this facility.

We're looking for an amazing person whose personality is welcoming and friendly. If you can prioritise multiple work tasks, enjoy working in a high functioning team, and have a passion for arranging administration tasks for our patients we would like to hear from you. Our ideal candidate will have an eye for detail, and once you understand the tasks and systems can be self-directed making the role your own.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 5/Profile 5b Step 1 to 3 (final placement step is dependent on skills, knowledge and experience)

For further information about the administration and clerical pay equity settlement please follow the link below:

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz) 

In this role, you will be responsible for:

• Providing great service and direction to customers, staff and whānau
• Professional timely service
• All aspects of administration
• Co-ordinate and manage patient booking
• Liaise with internal and external stakeholders
• Answering department telephone
• Support Front of House staff when required

About you

Skills and experience

This role requires the following:

Essential:

• Excellent customer service skills - people focused
• Technically savvy - quick at picking up new applications/systems
• Excellent organisational, time management and problem-solving skills
• Ability to achieve accuracy and maintain attention to detail
• Ability to meet deadlines and work unsupervised
• A team player
• Intermediate to advanced user in the Microsoft suite of products e.g. Word, Outlook, Excel
• Excellent keyboard skills
• High level of written and verbal communication skills
• Demonstrated perceptiveness and a proactive approach in an administrator role.

Desired:

• Broad administrative experience in a health-related field
• Knowledge of medical terminology
• Familiarity with the public hospital system (including the patient management system)
• Awareness of people of differing cultural backgrounds. 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click 'apply now.' All applications must be submitted through our online career's portal.  If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.