Administration Support - Regional Referral Centre at Health New Zealand - Te Whatu Ora Lakes, Bay of Plenty

Mō tēnei tūranga mahi | About this role

• Tauranga & Whakatane Hospital,
• Fixed Term - 7th December 2026 to 6th September 2027
• 2 x positions 0.6FTE and 0.4FTE hours/days to be discussed at interview
• Subsidised onsite hospital gym membership + Wellness Programme + Discounted Goods

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for a dedicated, detail-orientated and organised team players to join our Regional Referral Centre Service on a fixed term part-time basis with the ability to flex up when required to meet delivery of service.

You will be providing quality and efficient administration support to clinical services with regards to referral management.

Some of your duties will include:

• Receive and receipt referrals for all services ensuring Ministry of Health guidelines and
• Te Whatu Ora processes are met.
• Preparing and dispatching correspondence to patients and referrers.
• Taking phone calls, responding to enquiries, and escalating as required.

To view the Position Description please click here.

About the Team/Service/ Location

The Regional Referral Centre team is based across both Tauranga and Whakatane Hospital sites, and this position can be based at either Tauranga or Whakatane Referral Centre. 

We offer a collaborative work environment where your contributions directly impact patient care. Our Regional Referral Centre is committed to excellence and continuous improvement.

About you

• Able to cope with a high demanding workload
• Proven experience in an administrative role within a healthcare setting is desirable but not essential
• Excellent interpersonal skills with the ability to build positive relationships
• Well developed administrative and organisational skills (MS Office Suite)
• Initiative and proactive problem-solving skills
• Strong time management skills, flexibility and ability to manage your workload and know when to shift your priorities accordingly.
• Ability to maintain confidentiality

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal by 7 September 2026. If you have any questions about the role, please contact Careers, BP-Careers@tewhatuora.govt.nz  

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.